Oiva Health Launches Oiva Secure Connect, its Next-Generation Full-Service Digital Home Care Platform for Welfare Regions, Municipalities and Private Providers

Press Release

FOR IMMEDIATE RELEASE

New Oiva Secure Connect combines digital home care visits, secure messaging and video calls, care team and family coordination, advanced calendar capabilities, patient polling and surveys, and end-to-end reporting – all in one easy-to-manage, BYOD solution for patients, providers and family members

Helsinki, Finland – November 9, 2026 – Oiva Health, a leading Nordic provider of digital home care and digital care management solutions, today launched Oiva Secure Connect, its next generation platform for digital home care and social care services. Oiva Secure Connect provides welfare regions, municipalities and private healthcare providers everything they need to plan, coordinate, and deliver digital home care – all in a secure, BYOD digital care and social care services platform. This includes video appointments, group communications and 1:1 messaging, private document and image sharing, reporting and outcome measurement, automations, built-in EHR integration, and efficiency tools for care professionals, teams, and family members.

Oiva Health is a sponsor at this week’s EHiN event in Oslo, taking place on November 10-11. Attendees can visit stand E8 to get an Oiva Secure Connect demo and talk to our experts about the future of secure digital home care.

Oiva Health already powers more than 5 million digital home care visits a year across more than 200 Nordic municipalities, running on an optimized mobile infrastructure that can reach even the most remote areas. Oiva Secure Connect builds on this experience and expertise to deliver its new secure-by-design digital home care platform, built to improve information flows across multiple stakeholders, while protecting patient privacy and delivering efficient digital care.

Better Digital Home Care Delivery with Better Outcomes

Many of today’s remote care tools start from a single device or application, such as a medication dispenser or a measuring kit, and add video and communications on top. That helps one task but often leaves care teams working with ‘pieced-together’ systems that attempt to combine SMS and other apps for everything else. Oiva Secure Connect operates as a single, full-service digital home care platform that covers the end-to-end at-home patient journey across care coordination, delivery and follow up. This includes:

• Greater efficiency. Home care nurses and healthcare providers spend an average of 30% of their working time in the car. With Oiva Secure Connect, a care professional can deliver 30–50 digital visits per shift, cutting transport costs and freeing capacity for the citizens who need in-person care most.
• Better patient and family engagement. Citizens get visits at agreed times, direct secure contact on health matters with their care team and family members protects patient privacy and provides greater sense of security and independence at home. Relatives can join the conversation in real time and get secure message updates, so care decisions happen faster and family members and caregivers stay involved every step of the way.
• Better, measurable outcomes. Every visit and call is logged by outcome, user, role and organizational unit. Care administrators and providers see a live operational view across every care organization, not a static report, and can act quickly when a citizen’s needs change.
• Built for secure, ‘always-on’ connectivity anywhere. Oiva Secure Connect is optimized for today’s mobile and data infrastructures, ensuring that patients and users have trusted, reliable connections to care providers and family members no matter where they are or what device they use.

Easy-to-Manage, BYOD Platform for Trusted, Reliable Digital Home Care

Oiva Secure Connect is an easy-to-manage, bring-your-own-device (BYOD) digital home care platform that is optimized for mobile networks and infrastructure. There is no proprietary hardware to buy, ship or maintain, and it works on any mobile device or browser. The platform is secure by design, GDPR-compliant, regularly audited, and integrates with EHR systems for unified data, workflows and reporting. Oiva Secure Connect provides:

• Digital home care visits and appointment management: scheduled video visits that enable care professionals to reach many more citizens per shift with reduced administrative work. Easy-to-use appointment booking, confirmations and rescheduling, appointment reminders & follow up.
• Secure messaging and video: secure communications with encrypted 1:1, group, and mass messaging, voice and video calls, and secure document sharing. ‘Messenger-like’ experience – easy voice, video, and content sharing.
• Care team coordination: group chats across healthcare and in-home care provider teams, departments and organizations, with one centralized directory and complete view of appointments and reporting.
• Family and community connection: relatives and caregivers stay in the loop in real time for any and all patient needs, plus easy video connectivity for social, exercise and support communities.
• Patient surveys & polling: create quick patient polls & surveys, conduct surveys with patients via chat immediately post-appointment or at any time. Providers see all results in real-time.
• Real-time reporting & automation: Track users, calls, messaging, appointments, videos, surveys, by month, unit, role and caller in one centralized place. Utilize integrations and Oiva’s built-in mapping tool to automate onboarding and assignment of professionals.
• Easy to use device management: Manage by user type and organization. Optimized for users, including simplified, responsive touch interface for elderly and disabled patients.
• Built-in integration: easy integration with today’s electronic health record (EHR) and journaling systems.
• Audit trail and open APIs: every interaction logged and auditable by user and role, with API access into municipalities’ own BI tools for customized reporting and extension to private providers for supplemental care.

One Solution for a Broad Range of Social Services

Oiva Secure Connect easily opens up opportunities for welfare regions and municipalities to extend the platform’s usage to other citizen and public services, including:

• Mental health and substance abuse services
• Child welfare and family services
• Disability and supported living services
• Preventative care, rehabilitation and informal care
• Nursing homes and home care family communication
• Employment, welfare, refugee and integration services
• School, student, maternal and child health services

“Working alongside welfare regions, municipalities and care providers, we built Oiva Secure Connect as a full-service, secure digital home care platform that is optimized for today’s mobile and data infrastructures, ensuring reliability and performance no matter where patients are,” said Johannes Holvitie, Group CTO, Oiva Health and LuxSci. “This reliability combined with easy-to-use video visits, secure messaging, and advanced efficiency tools enables digital home care providers to see more patients, provide more effective care, and deliver better health outcomes for citizens and their family members.”

Availability

Oiva Secure Connect is available now to municipalities, welfare organizations and private providers in Finland, Denmark, Norway and Sweden. Learn more about Oiva Secure Connect here.

About Oiva Health

Oiva Health is a leading digital care platform provider for healthcare providers, municipalities, and welfare regions across the Nordics – and part of LuxSci Group, a Netherlands-based group of healthcare technology companies that also includes secure healthcare communications provider LuxSci. For more information, visit www.oivahealth.com.

Media contact

Ina D. Lorentzen, Marketing Manager Nordics · Tel: (+47) 97 65 42 06 · ina.lorentzen@oivahealth.com

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